Asus laptop black screen fix

Asus Laptop Screen Not Working? Here’s How to Diagnose and Fix It

Laptop screen issues can be frustrating, especially when your device powers on but the display remains blank, flickers, or shows distorted visuals. Asus laptops are generally reliable, but like all electronics, they’re susceptible to screen problems due to hardware faults, software glitches, or even user error.

If you’re currently staring at a black screen or noticing odd flickers on your Asus laptop, don’t panic. This detailed guide walks you through how to diagnose the problem, differentiate between hardware and software issues, and decide when it’s time to seek professional laptop screen repair services.

This post also supports our main resource on laptop screen repair, ideal for those based in Singapore.


1. Understanding the Common Asus Laptop Screen Issues

Before jumping into fixes, let’s first identify what kind of problem you’re facing. Here are the most common Asus display issues:

  • Completely black or blank screen
  • Dim or faint display (you may see a faint image if you shine a flashlight on the screen)
  • Screen flickering or blinking intermittently
  • Distorted visuals or lines on display
  • Display works on external monitor but not on laptop screen
  • Screen turns black after startup or login

Each symptom points to different possible causes, from loose cables and damaged displays to corrupted drivers or BIOS settings.


2. Step by Step: How to Diagnose Your Asus Laptop Screen Problem

Step 1: Perform a Basic Power Cycle

Sometimes, a temporary glitch can prevent your display from working correctly.

  • Turn off the laptop completely
  • Unplug the charger and remove any connected peripherals
  • If the battery is removable, take it out
  • Hold the power button for 30 seconds
  • Reconnect the battery and power cable, then restart

This helps discharge residual power and may reset the screen functionality.


Step 2: Test with an External Monitor

To determine if the issue is with your screen or the internal graphics, connect your Asus laptop to an external monitor using HDMI, VGA, or USB C (depending on model).

  • If the external monitor displays correctly, your laptop’s GPU is fine, the problem is likely the built-in screen, backlight, or cable.
  • If no display appears on the external screen either, it could be a motherboard, RAM, or GPU issue.

Tip: On most Asus laptops, press Fn + F8 (or another F key with a screen icon) to toggle between display outputs.


Step 3: Increase Screen Brightness

It may sound obvious, but it’s worth checking:

  • Use the brightness hotkeys (usually Fn + F5 or F6)
  • Try adjusting via Windows settings:
    Settings > System > Display > Brightness

If the screen is extremely dim even at full brightness, the screen inverter or backlight may have failed.


Step 4: Boot in Safe Mode

If your screen works intermittently or you suspect software issues:

  1. Turn off the laptop.
  2. Press the power button and immediately press F8 repeatedly until you see Advanced Boot Options.
  3. Choose Safe Mode with Networking.

If the screen works in Safe Mode, the issue could be related to display drivers, startup programs, or malware.


Step 5: Update or Reinstall Display Drivers

Corrupted or outdated drivers can cause black screens, flickering, or resolution issues.

Steps to update:

  • Right-click the Start Menu > Device Manager
  • Expand Display adapters
  • Right click your GPU > Update driver

If updating doesn’t work, uninstall the driver and restart the laptop to let Windows reinstall it automatically.


Step 6: Reset BIOS Settings

Incorrect BIOS configurations can result in display issues.

  1. Shut down your laptop
  2. Press the power button and immediately press F2 (or Del) to enter BIOS
  3. Once in BIOS, look for an option like Load Setup Defaults
  4. Save and Exit

If your screen remains black while trying to enter BIOS, the motherboard or display panel may be damaged.


Step 7: Check for Physical Damage

Inspect the laptop for signs of:

  • Cracks or black blotches on the screen
  • Loose hinges (which may strain the cable connection)
  • Damage around the USB C/HDMI/charging ports
  • Flickering when adjusting screen angle (a sign of a loose LCD cable)

Caution: Opening your laptop voids warranty if done improperly. If your device is still under warranty, contact Asus support first.


3. When to Seek Professional Laptop Screen Repair

If none of the above steps work, it’s time to consult a professional technician, especially if you suspect:

  • A cracked or broken LCD screen
  • Backlight or inverter failure
  • Damaged motherboard or GPU
  • Screen flickers even after a fresh OS install
  • No output even on external monitors

In these cases, replacing the screen or internal parts may be required. Don’t attempt screen replacements at home unless you’re experienced with laptop hardware.


4. Average Laptop Screen Repair Cost in Singapore

Here’s what you can expect in terms of pricing:

Repair TypeEstimated Cost (SGD)
Asus screen replacement$195 – $395
Backlight/inverter repair$1250 – $165
LCD cable repair$125– $195
Motherboard Repair$195 – $255

5. Trusted Asus Laptop Repair Shops in Singapore

If you’re located in Singapore, consider Volta PC Upgrade & Repair (formerly known as Budget PC Upgrade & Repair). We are known for Asus repairs and provide free diagnostics. We offers screen replacements and motherboard services.


6. Preventing Future Screen Problems

To extend the life of your Asus laptop display:

  • Use a padded laptop sleeve or bag to avoid pressure cracks
  • Avoid pressing hard on the lid or screen
  • Don’t pick up the laptop by its display
  • Use a cooling pad to prevent overheating, which can damage internal display circuits
  • Update display drivers and system firmware regularly

Conclusion: Fixing an Asus Laptop Screen Requires the Right Diagnosis

Laptop screen issues can range from minor glitches to serious hardware failures. Before rushing to a repair shop, take time to follow the steps above to narrow down the cause. If it’s a software issue, you may be able to fix it yourself. But if it’s hardware related, especially with the display panel, backlight, or motherboard, get help from a trusted screen repair technician in Singapore.

Need help now? Visit our comprehensive Laptop Screen Repair page to explore recommended service providers near you.

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Reviews For Laptop Repair & Computer Repair

Hear what our customers have to say about our laptop repair & computer repair services

TAI SENG BRANCH
298 Reviews

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Kai Xin Yong
08:29 13 Jun 25
Quality repair, helpful and friendly staff
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ryanrafie _22
06:33 09 Jun 25
Had a problem with my laptop and needed to replace my battery. The process and repair was fast and smooth, no complications, straightforward and honest technician. Price is very fair and cheaper than those official Lenovo repair shops but still original and good quality parts. Definitely recommend and will come again for future assistance 😀
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mehtub bhai
14:15 06 Jun 25
Ming was really cool. My PC had a problem with the video out and Ming troubleshooted it on the spot. Told me what the problem was and didn’t charge me anything because it was a simple fix.
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Desmond
11:52 27 May 25
Very honest; I will recommend to my friends.
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Gleen Chandra
11:29 19 May 25
I recently upgraded my laptop from an HDD to an SSD, and I couldn’t be more pleased with the outcome. The upgrade was handled professionally, completed within a reasonable timeframe, and the overall service was exceptional. I highly recommend it!
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Check Ho
10:20 19 May 25
Repair time is 4 times faster than my laptop service center and the price is reasonable.
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William Low
09:20 16 May 25
Good service. One day for lenovo screen repair
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Max Chew
16:54 10 May 25
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Jamilah Mohd Ali
04:07 06 May 25
Very good advice given by the technician. Very friendly. Thank you.
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Jy
05:57 26 Apr 25
Had a great experience with Volta PC Repair. They were honest about what needed fixing, didn’t try to upsell anything, and the price was very fair. Customer service was excellent, very friendly, patient, and made everything easy to understand. It’s refreshing to find a place you can actually trust. Highly recommended!
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melda goh
11:06 11 Jan 25
had my keyboard replaced here, service was really fast (
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esllow
10:56 10 Jan 25
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Christopher Lim
10:37 10 Jan 25
Thank you Ming for your professional service to my son. He is very happy and he appreciate your sharing very much.🫰
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Hueyling Teo
09:03 10 Jan 25
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Syed Daniel Productions
14:13 12 Dec 24
5 minutes walk from Tai Seng MRT. Long story short I replaced my old laptop wifi card but messed up the installation as I forced the antennae pin onto the card itself and found this laptop repair shop to replace my laptop wifi card.

Walked in at around 5.30pm, expected it’ll take 2 days repair as I came on Tuesday and they close every Wednesday but service was fast and it was done in an hour.

Great service (didn’t get his name) and my laptop can connect to wifi and bluetooth! Superb!
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wing kit cheng
11:03 21 Nov 24
Very professional. Service fee is reasonable.
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Peter Lye
06:00 14 Nov 24
Great location. About 5 minutes walk from Tai Seng MRT. Plenty of street parking around the building but if not available, there’s ample paid parking withiin the building compound. Counter stuff was efficient and professional. Sent in a Macbook Pro for a battery change and it was ready in 48hrs. Cost appears to be quite reasonable.
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L & C Wong
02:17 28 Oct 24
This has been an awesome experience. Ming from Volta has been extremely responsive and to the point, about what can or cannot be done (Unfortunately my laptop truly died with a burnt mainboard, and will cost more than buying a new laptop should i want to force a repair). Assessment was quick, and Company does not hardsell and does not charge any assessment fee if no repair is proceeded with. They managed to recover my data for a nominal fee which i was more than glad to proceed with. Backup/SDD transfer took just about 1 hour. Dont hesitate, just call them.
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Crystalrain
03:36 08 Oct 24
Super fast repair, and knowledgeable staff. The prices seem cheaper than what I found at other places as well, will come back again.
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Julien Bompard
07:08 29 Sep 24
More reviews

JURONG BRANCH
272 Reviews

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Jolene Chua
14:29 09 Jul 24
managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!
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john
09:06 08 Jul 24
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Alexis Lu
04:27 08 Jul 24
Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.
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Kally Teo
04:19 08 Jul 24
Had my desktop sent here as it stopped working during an intense gaming session.
Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.
Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.
He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.
A huge thanks for helping and teaching me!
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Mike CY
03:49 04 Jul 24
Great service!
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Atlas
09:21 01 Jul 24
2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.

free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.
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Vaikunthan Rajaratnam
08:58 29 Jun 24
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David Yap
13:53 21 Jun 24
Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.
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Eng Lum Kan
05:15 24 May 24
Job well done. Both economical. & good service. Laptop is almost as good as new.
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Chiara Lee
04:12 20 May 24
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Steven Diao
13:45 18 May 24
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Xiu Wen –
14:06 13 May 24
Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!
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Guanji Lim
12:53 13 May 24
I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄
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Kumar Baduil
12:42 13 May 24
The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!
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Joven Tan
06:33 12 May 24
Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.
Not even one month later, entire laptop fails to boot.
Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.

Image attached is how it looks from a friend who got a repasting here.

Do not recommend, overpriced and ruins your stuff.
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Ween Keen Lee
10:06 02 May 24
Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!

Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!
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Carpe Diem
05:28 02 May 24
Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.
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Shihar Azmi
11:06 29 Apr 24
Service is very good. Quick to respond, and assess root cause and resolve.
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T99 Management
05:02 29 Apr 24
The technician knows the product very well. fast and cheap
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Su Wai Hlaing
14:40 08 Apr 24
Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.
More reviews
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