laptop shuts down when playing games
Image Credit: Freepik - benzoix

Laptop Shuts Down When Playing Games? Here’s Why And How to Fix It

If your laptop suddenly powers off during gaming, no warning, no blue screen and it’s almost always a thermal or power delivery issue. And if you are running modern titles on decent hardware, this isn’t something you should just accept.

In this guide, we will walk through the most common reasons gaming laptops shut down during play, along with specific, actionable fixes that can actually solve the problem.

What Happens Under the Hood When You Game

Modern games put serious strain on your CPU and GPU, often driving them to 90-100% usage. This creates three main stress points:

  • Heat buildup, especially in slim chassis with poor airflow
  • Power draw spikes, where the system demands more than the PSU can consistently supply
  • Driver or firmware conflicts, especially after updates

Here’s how to tackle each issue head-on.


1. Overheating (The #1 Culprit)

Symptoms:

  • Laptop shuts down after 10-30 minutes of gaming
  • Fans spin up loudly before shutdown
  • High-performance games trigger it more than lightweight ones

Why it Happens:

If CPU or GPU temperatures exceed thermal limits (~95–100°C), most laptops will shut down instantly to protect the hardware. This often happens in poorly ventilated environments or when the internal cooling system isn’t maintained.

Fixes:

  • Clean out dust: Open the back panel and blow out the fans and heatsinks with compressed air.
  • Replace thermal paste: Factory paste dries out in 1–2 years. High-performance paste like Arctic MX-6 or Thermal Grizzly can lower temps by 5–10°C.
  • Use a cooling pad: A good stand with fans can make a measurable difference, especially under the GPU side.
  • Increase fan speed: Use built-in OEM software or BIOS settings to force fans to run at max during gaming.
  • Elevate the laptop: Even propping it up with small rubber feet or a stand helps airflow.

2. Power Supply or Battery Limitations

Symptoms:

  • Instant shutdown under load (not gradual)
  • Only happens when gaming on battery or certain power profiles
  • Power brick feels excessively hot

Why it Happens:

If your charger can’t supply the wattage your GPU and CPU demand, the system may cut power to prevent instability. Similarly, failing batteries or loose connectors can interrupt power delivery under load.

Fixes:

  • Always use the OEM charger that meets or exceeds your laptop’s wattage requirements.
  • Avoid gaming on battery power. Laptops throttle aggressively and may become unstable under load.
  • Check the power connection at both ends for looseness or damage.
  • Replace the battery if it shows signs of wear or voltage instability (can be checked in HWiNFO or HWMonitor).

3. Driver and BIOS Conflicts

Symptoms:

  • Shutdowns started after a Windows or GPU driver update
  • Inconsistent shutdown timing
  • Other power or display glitches present

Why it Happens:

New drivers sometimes introduce instability, especially with hybrid GPU setups or undervolting protections. BIOS or embedded controller (EC) firmware can also contain bugs affecting thermals or power management.

Fixes:

  • Roll back GPU drivers with Display Driver Uninstaller (DDU) and install a stable older version.
  • Update BIOS and EC firmware via the manufacturer’s support page. These updates often contain fixes for thermal or fan curve issues.
  • Disable hybrid graphics (MUX switch) if your laptop supports it, to avoid power routing issues between integrated and discrete GPUs.

Stress Test to Diagnose the Root Cause

Before and after each fix, run stress tests to verify the issue:

  • Cinebench R23 – CPU stress
  • 3DMark Time Spy or Fire Strike – GPU stress
  • HWiNFO64 / HWMonitor – Live tracking of temps, power draw, and fan speeds

Pro tip: Log your data during gameplay to catch exactly when and why the system shuts down. Look for thermal spikes, power drops, or sudden hardware faults.


Advanced Tweaks for Stability

If you’ve addressed the basics, try these performance optimization tricks:

  • Undervolt your CPU using Intel XTU (for Intel) or Ryzen Controller (for AMD). This reduces voltage and heat without major performance loss.
  • Limit in game FPS: Capping FPS to 60, 90, or even 120 can significantly lower temps while keeping gameplay smooth.
  • Lower graphics settings: Ray tracing and ultra textures dramatically increase power draw. Start by reducing shadows and post-processing effects.

Need Professional Help? 

If you have tried all the fixes and your laptop still shuts down while gaming, it might be time to bring in the pros. That’s where Volta PC Upgrade & Repair comes in.

Volta specializes in diagnosing and fixing gaming laptops whether it’s overheating issues, power instability, or hardware level problems like failing fans or degraded thermal paste. Our team can help with:

  • Deep cleaning and thermal repasting
  • Laptop fan replacement or upgrades
  • Battery and power supply diagnostics
  • BIOS updates and driver rollbacks
  • FPS optimization and thermal tuning

We also offer free diagnostics for most laptop models and only proceed with repairs after your approval, so there are no surprises.

Don’t let hardware issues ruin your gameplay.
Visit Volta PC Upgrade & Repair or head to their service center for a quick and effective fix.


Frequently Asked Questions

  1. Why does my laptop only shut down during certain games?
    Heavier games push your hardware harder, especially GPU heavy or CPU bound games like Cyberpunk 2077 or Warzone. This increases temps and power draw significantly.

     

  2. Is thermal shutdown dangerous?
    No, it’s actually a safety mechanism. But if it happens frequently, it can degrade hardware faster over time. Fix the underlying issue to avoid long-term damage.
  3. How do I know if it’s heat or power causing the shutdown?
    If the laptop gets very hot before shutting dow, it is most likely thermal issue

    If it shuts off instantly during spikes, it is most likely power or driver related issue.

     

  4. Will undervolting void my warranty?
    Usually not software undervolting is safe and reversible. But modifying BIOS level voltage settings might void warranties on some machines, so check your manufacturer’s policy.

Final Thoughts

A gaming laptop that shuts down mid-game isn’t just annoying—it’s a red flag. Fortunately, most causes come down to thermal or power issues that are completely fixable with the right approach.

Clean your machine, monitor temps and power draw, and make small changes systematically. You’ll not only fix the shutdowns, but also extend the lifespan of your laptop and get more consistent performance in the long run.

CONTACT US

You might be interested in:

blank

Reviews

Hear what our customers have to say about our laptop repair & computer repair services

blank
melda goh
11:06 11 Jan 25
had my keyboard replaced here, service was really fast (
blank
esllow
10:56 10 Jan 25
blank
Christopher Lim
10:37 10 Jan 25
Thank you Ming for your professional service to my son. He is very happy and he appreciate your sharing very much.🫰
blank
Hueyling Teo
09:03 10 Jan 25
blank
Syed Daniel Productions
14:13 12 Dec 24
5 minutes walk from Tai Seng MRT. Long story short I replaced my old laptop wifi card but messed up the installation as I forced the antennae pin onto the card itself and found this laptop repair shop to replace my laptop wifi card.Walked in at around 5.30pm, expected it’ll take 2 days repair as I came on Tuesday and they close every Wednesday but service was fast and it was done in an hour.Great service (didn’t get his name) and my laptop can connect to wifi and bluetooth! Superb!
blank
wing kit cheng
11:03 21 Nov 24
Very professional. Service fee is reasonable.
blank
Peter Lye
06:00 14 Nov 24
Great location. About 5 minutes walk from Tai Seng MRT. Plenty of street parking around the building but if not available, there’s ample paid parking withiin the building compound. Counter stuff was efficient and professional. Sent in a Macbook Pro for a battery change and it was ready in 48hrs. Cost appears to be quite reasonable.
blank
L & C Wong
02:17 28 Oct 24
This has been an awesome experience. Ming from Volta has been extremely responsive and to the point, about what can or cannot be done (Unfortunately my laptop truly died with a burnt mainboard, and will cost more than buying a new laptop should i want to force a repair). Assessment was quick, and Company does not hardsell and does not charge any assessment fee if no repair is proceeded with. They managed to recover my data for a nominal fee which i was more than glad to proceed with. Backup/SDD transfer took just about 1 hour. Dont hesitate, just call them.
blank
Crystalrain
03:36 08 Oct 24
Super fast repair, and knowledgeable staff. The prices seem cheaper than what I found at other places as well, will come back again.
blank
Julien Bompard
07:08 29 Sep 24
blank
Qi Jia
06:19 27 Sep 24
I had issues with my laptop screen. Found an affordable laptop repair shop online and the communication was very quick, the techinican was very patient in answering my questions. Additionally, they were able to diagnose the issue very fast and the price was very reasonable too. Thank you Volta PC and team
blank
Neo EnWei (Ivan)
00:20 18 Sep 24
Had a Aftershock laptop which is 6 years old with screen issues, brought it to Aftershock but they were unable to do anything about it as they don’t carry this model anymore. Brought it to Volta and voila, they completed the screen replacement for me on the same day that I left my laptop over. Replacement was completed neatly and professionally with no damages to the laptop or any sort.Will definitely recommend to have your laptop check and/or fixed at Volta.Couldn’t express my gratitude enough, thanks again Volta!
blank
Eileen Ng
14:25 11 Sep 24
First time repairing my laptop here and everything was smoothly done. 👍🏻
blank
Cheng Chung Yuen
05:31 10 Sep 24
Friendly and helpful service.
blank
Luke
10:15 05 Sep 24
Had PC freezing issue for my custom built PC for a long time, unable to do self diagnosis, decided to give it a try and send to Volta PC. They are very professional and able to correctly diagnose the CPU was faulty. They also carry some ready stocks for parts that are faulty to replace, if not, they can help you to order from supplier and give you a quote, so it’s one-stop shop for easy of mind. JC helped to explained my queries at collection and he was very knowledgeable, friendly and nice to chat with. Definitely will get their service again in the future 👍
blank
Lee kok ming
10:02 30 Aug 24
The team was professional, knowledgeable and efficient. They quickly diagnose my battery issue and provide a clear explanation of the repairs needed. During the replacement and collection, there are further advise provided on parts reliability and handle with care for daily use. Highly recommended for those looking for good repair service needed.
blank
Anthony Lim
14:40 26 Aug 24
Very helpful and professional. Quick repair time. Upfront on the total cost.
blank
Fatin Nazurah
09:43 26 Aug 24
Affordable, good and fast service.
blank
eric zhang
12:43 11 Aug 24
Laptop keyboard broke, had to replace the entire thing. very quick and responsive service, plus it looks like they cleaned out my fans aswell. Would recommend.
blank
WANG YIWEI Student
10:34 23 Jul 24
bought a custom build computer online at their website and selected the self collection at jurong option, computer took way longer than expected to get ready(2-3 weeks) and in the end i was told to go collect it at their tai seng branch which was really far away,poor service,dont go there
More reviews
blank
Jolene Chua
14:29 09 Jul 24
managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!
blank
john
09:06 08 Jul 24
blank
Alexis Lu
04:27 08 Jul 24
Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.
blank
Kally Teo
04:19 08 Jul 24
Had my desktop sent here as it stopped working during an intense gaming session.Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.A huge thanks for helping and teaching me!
blank
Mike CY
03:49 04 Jul 24
Great service!
blank
Atlas
09:21 01 Jul 24
2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.
blank
Vaikunthan Rajaratnam
08:58 29 Jun 24
blank
David Yap
13:53 21 Jun 24
Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.
blank
Eng Lum Kan
05:15 24 May 24
Job well done. Both economical. & good service. Laptop is almost as good as new.
blank
Chiara Lee
04:12 20 May 24
blank
Steven Diao
13:45 18 May 24
blank
Xiu Wen –
14:06 13 May 24
Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!
blank
Guanji Lim
12:53 13 May 24
I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄
blank
Kumar Baduil
12:42 13 May 24
The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!
blank
Joven Tan
06:33 12 May 24
Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.Not even one month later, entire laptop fails to boot.Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.Image attached is how it looks from a friend who got a repasting here.Do not recommend, overpriced and ruins your stuff.
blank
Ween Keen Lee
10:06 02 May 24
Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!
blank
Carpe Diem
05:28 02 May 24
Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.
blank
Shihar Azmi
11:06 29 Apr 24
Service is very good. Quick to respond, and assess root cause and resolve.
blank
T99 Management
05:02 29 Apr 24
The technician knows the product very well. fast and cheap
blank
Su Wai Hlaing
14:40 08 Apr 24
Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.
More reviews

OUR CLIENTS

ST-Engineering
Nuffield-Dental
MOE
Mindef
JESTAC
ezbuy
Johnson-Controls
arc-of-life
NTUS
SGAG
GlobalArt
Agrader

Cracked Screen Brands We Can Repair

Apple Macbook, ASUS, HP, Lenovo, Dell, Acer, Toshiba, Samsung, Microsoft, Fujitsu, Razer, MSI, Huawei, Sony, XiaoMi

Apple
Asus
Lenovo
Dell
HP
aero gigabyte laptop repair
Acer
Toshiba
Samsung
Microsoft
Fujitsu
alienware laptop repair
Razer
MSI
Huawei
Sony
Xiao Mi
avita laptop repair

Best Laptop Repair Singapore

Trusted laptop repair Singapore. Visit our laptop repair service center now
 
 
 
NETS, CREDIT CARD, PAYNOW, ATOME, SHOPBACK

Payment Methods We Accept

computer-repair-how-much-430
blank
blank
X