Recognized by leading manufacturers for our excellence and proven success in retrieving critical data from a wide range of devices and storage media.
Volta PC Upgrade & Repair is a trusted data recovery center
Western Digital External Hard Drive Recovery Service
Losing valuable data from your Western Digital (WD) external hard drive can be a frustrating and stressful ordeal, especially if it contains backups, work files, or precious memories. Whether you’re using a My Passport, My Book, or Elements model, the good news is that recovery is often possible, even if the drive appears dead or corrupted.
At Volta PC Upgrade & Repair, we specialize in recovering data from WD external hard drives, helping you retrieve your files quickly and securely.
Common Reasons for WD External Hard Drive Failure
Understanding the cause of data loss helps determine the best recovery method. Here are the most common issues. At Volta PC Upgrade & Repair, we have specialized tools and proprietary recovery techniques to provide tailored solutions for a wide range of data loss scenarios:
- Accidental deletion or formatting
- Corrupted file system (e.g., drive becomes RAW or asks to be formatted)
- Improper ejection or sudden power loss
- Physical damage (dropped drive, clicking sounds, USB port damage)
- Firmware issues or PCB failure
- Encryption or password protection complications
WD drives, especially the My Passport line, may also come with hardware encryption, which adds complexity to recovery if the drive is damaged.
What to Do If Your WD Drive Fails
- Power down and disconnect the drive safely.
- Avoid DIY fixes if the drive is physically damaged.
- Contact a data recovery specialist like Volta PC for a free assessment.
- Always back up recovered files to a second, secure location.
When to Seek Professional Help
You should immediately stop using the drive and consult a data recovery expert if:
- The drive is not recognized at all
- You hear clicking, grinding, or buzzing sounds
- The drive was dropped, exposed to water, or burned
- You’ve already tried recovery software with no success
- Your data is extremely valuable, sensitive, or irreplaceable
At Volta PC Upgrade & Repair, we use professional hardware and software tools in a clean and static safe environment to safely retrieve data from drives that DIY tools can’t fix.
Final Thoughts
Western Digital external hard drives are reliable, but like any storage device, they can fail. Whether you’ve accidentally formatted your drive or it’s completely dead, don’t give up. With the right approach, there’s a good chance your files can be saved.
Need fast, secure recovery for your WD external drive?
CONTACT US
Why Choose our WD Hard Drive Data Recovery?
DATA SECURITY
Your critical and proprietary data is safe from external breach while on the firm’s network during the data recovery process.
EXPERT APPLE TECH
Our skilled technician has extensive experience to properly and safely recover encrypted files and drives.
ADVANCED QUOTE
We provide advanced quotation to our customer before we begin with the data recovery process. This means no surprise costs.
CLEAR COMMUNICATION
We have responsive and clear communication customer support to go through the data recovery process.
Best Data Recovery Singapore
Expert Data Recovery Solutions & Trusted Data Recovery Service Centre in Singapore
As one of the top data recovery centres in Singapore, Volta PC Upgrade & Repair is dedicated to providing professional, secure, and efficient solutions to ease the stress of data loss. With years of experience, cutting edge tools, and a team of skilled experts, we recover lost data from a wide range of storage media including hard drives, mobile phones, SD cards, and digital files. Whether it’s due to accidental deletion, hardware failure, or software issues, you can trust us to handle complex data recovery cases with precision and care, delivering reliable results across hard drives, SSDs, RAID systems, and more. With our No Data, No Recovery Fee guarantee, your data is in the hands of proven experts.
Reviews For Laptop Repair & Computer Repair
Hear what our customers have to say about our laptop repair & computer repair services
TAI SENG BRANCH
298 Reviews
Based on 370 reviews
powered by Google
Christopher Lim
10:37 10 Jan 25
Thank you Ming for your professional service to my son. He is very happy and he appreciate your sharing very much.🫰
Syed Daniel Productions
14:13 12 Dec 24
5 minutes walk from Tai Seng MRT. Long story short I replaced my old laptop wifi card but messed up the installation as I forced the antennae pin onto the card itself and found this laptop repair shop to replace my laptop wifi card.Walked in at around 5.30pm, expected it’ll take 2 days repair as I came on Tuesday and they close every Wednesday but service was fast and it was done in an hour.Great service (didn’t get his name) and my laptop can connect to wifi and bluetooth! Superb!
Peter Lye
06:00 14 Nov 24
Great location. About 5 minutes walk from Tai Seng MRT. Plenty of street parking around the building but if not available, there’s ample paid parking withiin the building compound. Counter stuff was efficient and professional. Sent in a Macbook Pro for a battery change and it was ready in 48hrs. Cost appears to be quite reasonable.
L & C Wong
02:17 28 Oct 24
This has been an awesome experience. Ming from Volta has been extremely responsive and to the point, about what can or cannot be done (Unfortunately my laptop truly died with a burnt mainboard, and will cost more than buying a new laptop should i want to force a repair). Assessment was quick, and Company does not hardsell and does not charge any assessment fee if no repair is proceeded with. They managed to recover my data for a nominal fee which i was more than glad to proceed with. Backup/SDD transfer took just about 1 hour. Dont hesitate, just call them.
Crystalrain
03:36 08 Oct 24
Super fast repair, and knowledgeable staff. The prices seem cheaper than what I found at other places as well, will come back again.
Qi Jia
06:19 27 Sep 24
I had issues with my laptop screen. Found an affordable laptop repair shop online and the communication was very quick, the techinican was very patient in answering my questions. Additionally, they were able to diagnose the issue very fast and the price was very reasonable too. Thank you Volta PC and team
Neo EnWei (Ivan)
00:20 18 Sep 24
Had a Aftershock laptop which is 6 years old with screen issues, brought it to Aftershock but they were unable to do anything about it as they don’t carry this model anymore. Brought it to Volta and voila, they completed the screen replacement for me on the same day that I left my laptop over. Replacement was completed neatly and professionally with no damages to the laptop or any sort.Will definitely recommend to have your laptop check and/or fixed at Volta.Couldn’t express my gratitude enough, thanks again Volta!
Luke
10:15 05 Sep 24
Had PC freezing issue for my custom built PC for a long time, unable to do self diagnosis, decided to give it a try and send to Volta PC. They are very professional and able to correctly diagnose the CPU was faulty. They also carry some ready stocks for parts that are faulty to replace, if not, they can help you to order from supplier and give you a quote, so it’s one-stop shop for easy of mind. JC helped to explained my queries at collection and he was very knowledgeable, friendly and nice to chat with. Definitely will get their service again in the future 👍
Lee kok ming
10:02 30 Aug 24
The team was professional, knowledgeable and efficient. They quickly diagnose my battery issue and provide a clear explanation of the repairs needed. During the replacement and collection, there are further advise provided on parts reliability and handle with care for daily use. Highly recommended for those looking for good repair service needed.
Anthony Lim
14:40 26 Aug 24
Very helpful and professional. Quick repair time. Upfront on the total cost.
eric zhang
12:43 11 Aug 24
Laptop keyboard broke, had to replace the entire thing. very quick and responsive service, plus it looks like they cleaned out my fans aswell. Would recommend.
WANG YIWEI Student
10:34 23 Jul 24
bought a custom build computer online at their website and selected the self collection at jurong option, computer took way longer than expected to get ready(2-3 weeks) and in the end i was told to go collect it at their tai seng branch which was really far away,poor service,dont go there
JURONG BRANCH
272 Reviews
Based on 350 reviews
powered by Google
Jolene Chua
14:29 09 Jul 24
managed to fix my dead macbook air m2, and got back my important files and documents, very grateful to them!!
Alexis Lu
04:27 08 Jul 24
Faulty processor fan was replaced. Timely servicing and clear time given to finish fixing my computer.
Kally Teo
04:19 08 Jul 24
Had my desktop sent here as it stopped working during an intense gaming session.Ken is very passionate about computer parts/ installation/ overall look for the desktop and willing to share his expertise. He is very patient at explaining the issues and what other potential troubles to look out for after the fix.Got together some parts (power supply, GPU and fan cooler) myself and Ken installed them within a day at a cost of $95.He also looked through the temperature of the CPU and GPU, cleaned up the interior, and updated my motherboard, graphics card and Windows software.A huge thanks for helping and teaching me!
Atlas
09:21 01 Jul 24
2nd time returning to repair my laptop, 1st time was in 2021 for a software issue, and this time for a hinge repair, at both times, the staff at the store was always knowledgeable and professional, giving us a peace of mind knowing that my laptop will be in good hands.free diagnosis followed by options of repair for you to select, price is reasonable as well, 10/10 would recommend.
David Yap
13:53 21 Jun 24
Sent to this shop to replace my keyboard. Now my laptop got second life and works like new, I save money from buying new laptop. Please get your quotation before heading to the shop.
Eng Lum Kan
05:15 24 May 24
Job well done. Both economical. & good service. Laptop is almost as good as new.
Xiu Wen –
14:06 13 May 24
Technician is honest, patient in explaining details in layman terms and also very approachable. Doesn’t hardsell or upsell services if he thinks you don’t need it. Turnaround time was decent as well. Highly recommend!
Guanji Lim
12:53 13 May 24
I cracked my laptop screen on Friday and went to contact Volta PC to ask for their price and whether it can be fixed. The next day l went to their shop and luckily the screen can be replaced and it is done within a few hours. I collected back my laptop on that day itself too. Thank you for the excellent service 😄
Kumar Baduil
12:42 13 May 24
The JE outlet has a Tech named Ken. Very knowledgeable and helpful as well. His customer service skills is on par with those in retail. The company itself is very professional and their cost does not burn a hole in your pocket. They are your friendly neighbourhood PC repair shop. Kudos!
Joven Tan
06:33 12 May 24
Went to fix my Lenovo Laptop, diagnosed with a SSD issue. Great, got fixed.Not even one month later, entire laptop fails to boot.Take it to a friend who knows about parts, he opens and the motherboard is fried. Thermal paste is all over the place, overheated the motherboards chips. Costed over $200 in repairs for this.Image attached is how it looks from a friend who got a repasting here.Do not recommend, overpriced and ruins your stuff.
Ween Keen Lee
10:06 02 May 24
Ken took the time to harmonize expectations on results of cleaning. Did not hard sell / up sell. Understood the problem and suggested specific and targeted solutions. Awesome experience!Went back to Ken a few weeks later due to a recurring problem while gaming, Ken spent the time to patiently explain and engage on what the possibilities are and the solution that he deeply researched. After a few trials and error tuning parameters, it works great!!!
Carpe Diem
05:28 02 May 24
Efficient and experienced tec consultant that enhances confidences for the customer. Strongly reccomend.
Shihar Azmi
11:06 29 Apr 24
Service is very good. Quick to respond, and assess root cause and resolve.
Su Wai Hlaing
14:40 08 Apr 24
Went in for a Lenovo screen change as a line was running across it and showing doubles whenever I scrolled. Service guy was friendly and fixed it in about an hour. Repair work is great. Charged $355. Screen is now clearer than ever. Would recommend.
WD Hard Drive Data Recovery Process
Steps to recover your data
EVALUATION
We will access and evaluate your media to determine its condition and the recoverability of the contents. This allows us to make an accurate diagnosis before sending you a detailed quote.
REVIEW & RECOVERY
After your approval, we will process the data recovery. With a 95% success rate in data recovery, our qualified engineers can quickly and efficiently send you a list of the recovered data for your review to your email.
RECEIVE YOUR DATA
After reviewing your data and upon your confirmation, we will transfer your data to your own portable hard drive or laptop. Upon completion, you will be able to collect and review your data. Voila, your data is back!
Recover your data today with trusted professionals.
We treat each recovery case with care, ensuring your valuable files are restored safely.
Hard Drive Brands We can Recover
OUR CLIENTS
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